Last Updated: 12 October 2026
Welcome to Manasamman. By accessing or using our website, creating an account, or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.
- About Manasamman
Manasamman is an online shopping destination offering products across categories such as toys, education, jewellery, agriculture items, homemade food, fashion, and other lifestyle products.
In these terms, “we,” “our,” and “us” refer to Manasamman, while “you” and “customer” refer to visitors and users of our website.
- Eligibility and Account Responsibility
You must be legally capable of entering into a binding contract under applicable law to place an order.
You agree to provide accurate and complete information when registering or placing an order. You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account, subject to applicable law.
Please notify us promptly if you suspect unauthorised access to your account.
- Product Information
We make reasonable efforts to display accurate product descriptions, photographs, specifications, prices, and availability.
However, minor variations in colour, appearance, packaging, or texture may occur because of lighting, screen settings, manufacturing differences, or the handmade nature of certain products.
Product images are for reference. Please read the product description, size, ingredients, specifications, and other relevant details before purchasing.
Nothing in these terms limits any rights you may have under applicable consumer protection laws.
- Pricing and Payments
All prices will be displayed in Indian Rupees (INR), unless otherwise stated.
Applicable delivery charges, taxes, discounts, and other fees will be shown before you complete your purchase, where applicable.
We accept the payment methods displayed at checkout. Payment processing may be handled by third-party payment service providers.
Manasamman reserves the right to correct genuine pricing or listing errors and to cancel affected orders where legally permitted. If payment has already been collected for an order that is cancelled, the applicable refund will be processed.
- Order Acceptance and Cancellation
Placing an order constitutes an offer to purchase the selected products. An order confirmation does not necessarily mean that the order has been dispatched.
We may decline or cancel an order for reasons such as stock unavailability, suspected fraudulent activity, incorrect listing information, or delivery restrictions, subject to applicable law.
Customers may request cancellation before dispatch through the available account or customer support channels. Cancellation after dispatch may be handled under the Return and Refund Policy.
Any cancellation charges, if applicable, will be disclosed and applied only where legally permitted.
- Shipping and Delivery
Delivery estimates, shipping charges, and serviceable locations will be communicated on the website or during checkout.
Delivery times are estimates and may be affected by courier delays, weather, public holidays, operational issues, or other circumstances beyond our reasonable control.
If a delay occurs, please contact our customer support team. Your statutory rights concerning delayed delivery remain unaffected.
- Returns, Exchanges, and Refunds
Returns, exchanges, cancellations, and refunds are governed by our separate Return and Refund Policy.
Certain products, including perishable or hygiene-sensitive items, may have specific return conditions. These conditions will be communicated clearly and will not override any mandatory rights under applicable law.
Products that are defective, damaged, incorrect, spurious, materially different from their description, or otherwise eligible for a remedy under applicable law will be handled in accordance with that law.
- Customer Conduct
You agree not to:
Use the website for unlawful or fraudulent purposes.
Submit false information or fraudulent orders.
Attempt to interfere with website security or functionality.
Upload malicious software or harmful content.
Misuse another person’s account or personal information.
Copy, exploit, or reproduce website content for commercial purposes without permission.
We may restrict or suspend access where there is a legitimate reason to do so, subject to applicable law.
- Intellectual Property
Unless otherwise stated, the Manasamman name, logo, website design, text, graphics, and other original website materials are owned by or licensed to Manasamman.
You may not reproduce, distribute, modify, or commercially use these materials without prior written permission, except where permitted by law.
Third-party product names, trademarks, and images remain the property of their respective owners.
- Third-Party Services
Our website may rely on third-party services for payment processing, shipping, analytics, or other functions. Those services may be subject to separate terms and privacy policies.
We are not responsible for independent third-party websites or services beyond our obligations under applicable law.
- Limitation of Liability
To the extent permitted by law, Manasamman will not be liable for indirect or consequential losses arising from the use of the website that were not reasonably foreseeable.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable consumer rights and remedies for defective or misrepresented products.
- Force Majeure
We will make reasonable efforts to fulfil orders and provide services. Events beyond our reasonable control, such as natural disasters, transport disruptions, or government restrictions, may affect performance.
This clause does not remove any cancellation, refund, or other rights available to customers under applicable law.
- Governing Law and Disputes
These Terms & Conditions are governed by the laws of India. Disputes will be handled by the competent authorities or courts in accordance with applicable law and jurisdiction rules.
Customers may also use any applicable consumer grievance redressal mechanism.
- Changes to These Terms
We may revise these terms from time to time. Updated terms will be published on this page with a revised date.
Continued use of the website after changes take effect will be subject to applicable law and the updated terms.
- Contact Information
Business: Manasamman
Email: [Insert official support email]
Phone: [Insert customer support number]
Address: [Insert registered business address]